Novel Coronavirus / COVID-19 Updates

Current Ninja Food Tours Status Update

Updated on April 1st 2020:

Currently, we at Ninja Food Tours are not running regular tours and experiences. Many of our platform providers are also closed to bookings and reservations. Most countries have placed travel restrictions or bans on coming to and from Japan, so most of our tours for the foreseeable future have been cancelled or postponed until further notice. We will be officially closed for operations as of April 4th, 2020 until the situation changes. 

The government is urging people in Tokyo to avoid going outside to avoid an increase of cases of COVID-19 in the city. It is not yet under a state of lockdown, though that may change in the future.

Our customers’ health and safety are a top priority for us, so we encourage anyone still in Japan, or anywhere in the world, to take caution when travelling, whether that means to another country or to the supermarket. Adhere to your country’s regulations and take care to not spread any infectious particles.

Reservation Changes & Cancellations

If you have a confirmed booking with us and need to postpone, reschedule, or cancel please contact us directly here. Due to extreme impact the virus has had on global travel, we are allowing certain exceptions to our cancellation policy. Please get in touch with us.

Travel Advice

People in Japan, particularly in Tokyo, are being encouraged to stay home when not working, wear masks on all public transportation, and perform proper hand-washing and hygiene regularly. Most people are avoiding large gatherings and social events, and many restaurants and public places are now closed or are closing soon. Many people are now working from home and avoiding going outside unnecessarily.

  ADDITIONAL TRAVEL INFORMATION RESOURCES: 

 

Still not sure and have questions? See our FAQ or contact us!